Terms and Conditions

Last updated: October 19, 2026

Welcome to Florence Life (www.florencelife.co), a hotel and travel guide to Florence, Italy, and part of the Exclusive Villa Collection family. These terms explain the rules for using our website. By using the site, you agree to these terms. If you do not agree, please do not use the site.

About Our Content

Florence Life is a travel guide. Our articles, hotel recommendations, and tour suggestions are for general information and inspiration. Details such as opening hours, availability, amenities, and policies can change at any time, and we cannot guarantee that everything on the site is complete, current, or accurate. Please confirm important details directly with the provider before you travel.

Affiliate and Commission Disclosure

This travel guide contains affiliate links, which support us at no extra cost to you. Some links on our site, including links to tours with The Tour Guy and Viator, are affiliate links. If you click one and make a purchase, we may earn a commission. Hotel bookings made through our travel advisors may also earn us a commission from the hotel or partner. These commissions never add to the price you pay. We only recommend places and experiences we believe are worth your time, and earning a commission does not change our editorial opinions.

Trip Inquiries and Bookings

When you submit a Plan My Stay or trip inquiry form, your request is sent to the Exclusive Villa Collection travel desk at https://exclusivevillacollection.com/plan/, a separate site in the same family as Florence Life, where real travel advisors handle it. Submitting an inquiry is a request for help only. It is not a reservation and does not guarantee availability. Any booking is confirmed only when your advisor or the provider confirms it in writing, and it may be subject to additional terms provided at that time.

Third-Party Providers

Hotels, tour operators, and other travel providers set their own terms, including rates, payment, cancellation, and refund policies. When you book with them, directly or through an advisor, your contract for those services is with that provider, and their terms apply. We are not responsible for the acts, omissions, services, or policies of third-party providers.

Third-Party Websites

Our site links to websites we do not own or control, including affiliate partners and hotel sites. We are not responsible for their content, availability, accuracy, or privacy practices. Visiting those sites is at your own risk and subject to their terms.

Intellectual Property

Unless otherwise stated, Florence Life and its licensors own all rights to the content on this website, including text, photos, and design, and all rights are reserved. You may view and share links to our pages for personal, non-commercial use. You must not:

Republish material from Florence Life.
Sell, rent, or sub-license material from Florence Life.
Reproduce, duplicate, or copy material from Florence Life.
Redistribute content from Florence Life.

User Content

If you send us or post any text, photos, or other material on this website, you grant Florence Life a non-exclusive, worldwide, irrevocable, royalty-free, sublicensable license to use, reproduce, adapt, publish, translate, and distribute it in any media. You confirm that you have the right to share it and that it does not infringe anyone else's rights.

Acceptable Use

You agree not to use the site in any way that is unlawful, harmful, or that interferes with its operation, including submitting false inquiries, spam, or malicious code.

No Warranties

This website is provided "as is" and "as available," with all faults. Florence Life makes no express or implied representations or warranties of any kind about the website or its content.

Limitation of Liability

To the fullest extent allowed by law, Florence Life and its owners, officers, and employees will not be liable for anything arising out of or connected with your use of this website, or with any travel services provided by third parties, whether under contract, tort, or otherwise. This includes any indirect, consequential, or special damages.

Indemnification

You agree to indemnify Florence Life, to the fullest extent permitted by law, against any liabilities, costs, demands, claims, damages, and expenses arising from your breach of these terms.

Privacy

Your use of the site is also governed by our Privacy Policy.

Severability

If any part of these terms is found to be unenforceable or invalid, that part will be removed and the rest of these terms will remain in effect.

Changes to These Terms

We may revise these terms at any time. The "Last updated" date at the top shows when they were last changed. By continuing to use the site, you agree to the current version, so please review this page from time to time.

Entire Agreement

These terms, together with our Privacy Policy and any legal notices on this website, are the entire agreement between you and Florence Life about your use of the site and replace any earlier agreements on the same subject.

Governing Law and Jurisdiction

These terms are governed by the laws of the State of Florida and applicable federal law of the United States of America. You agree to the non-exclusive jurisdiction of the state and federal courts located in Florida for the resolution of any disputes.

Contact Us

Questions about these terms can be sent to info@exclusivevillacollection.com.